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Ordering Information and Store Policies
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PLEASE
NOTE:
While
we are pleased and proud to help steward the heritage of the
fine lightweight bikes of the past, it is impossible for 100%
of all orders to be handled as rapidly as we would like. Some
NOS items are becoming very difficult to obtain. As vintage
lightweight bicycle collectors ourselves, however, we know how
it feels to be waiting for important restoration or maintenance
parts - we want 'em now, too! Therefore, we will always do our
utmost to get you the parts you need as quickly as possible,
whatever it takes.
Additionally,
in the current Geopolitical environment, International shipping
has become extremely slow and expensive in some cases. We will
always endeavor to get you your parts ASAP, but please have
reasonable expectations in all facets of our business together.
Thank
you,
Greg
and the other nerds and nerdettes at Bicycle Classics.
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How To
Order
Our preferred method of receiving orders is via
e-mail. Faxed or mailed orders are fine too, but are usually
significantly slower in processing. We accept Mastercard & Visa,
money orders, PayPal to gpvb1@comcast.net, and payment by good check.
For credit card orders, be sure to include the full name of the card
holder, type of card, card number, billing address, and expiration month
and year.
- FAX Orders
1-734-426-4336
- eMail
gpvb1@comcast.net
If you choose to send your credit card information via e-Mail, for
your security, please send half of the number in one e-Mail and the
remaining portion of the number in a second e-Mail. Don't send the
expiration info. in the same message as the last eight digits of the
card. We answer all non-spam e-mails, except valuation requests! If
you don't get a response from us, you must have some sort of spamblocker
or other filter that needs adjusting!!!
- Mail
After contacting us to confirm that the desired items are available,
send check, or money order to:
Bicycle Classics
3126 Broad Street, Suite A
Dexter, MI 48130
Shipping
Policy
- In-Stock Items generally ship in 1 - 3 business days
- Not-In-Stock Items generally ship in 7 - 10 business days
- Most shipping is done via U.S. Postal,
Shipping is $9.00 per order, except for oversized or Foreign
orders, or other large or heavy items such as rims, wheels, frames,
frame tubing, or bikes. Most Brooks saddles are $14.00 for Domestic
shipping (ti models are just $9.00). We recommend placing orders that
are $25.00 or more to make the most out of the shipping cost, but
there is no minimum order amount.
This web
site lists many goodies, some of which are not always in stock, but
the vast majority of the listed items are available for purchase almost
all of the time.
Return Policy
Within 30 days of receipt you may return any item in the condition it
was received for cash/credit card refund (depending on how you paid,
and shipping charges are not refundable). You may also choose store
credit. From 30-60 days after receipt item(s) may be returned for store
credit only. No returns are permitted after 60 days.
Note
that refunds on purchases will be charged a 15% restocking fee to cover
the costs we incurred for the order.
Note: If you return an item because we either shipped the wrong item or
we described it incorrectly, then we will adjust the policy so that you don't
pay for our blunder. Conversely, if you order the wrong part and it's your mistake,
we regret that we can't adjust the policy.
Disclaimer!
Danger, Will Robinson!!!
Use all items at your own risk. Many items, including NOS unused
vintage ones, are best for display only. Use of any item we sell is
at the sole risk of the purchaser. If you're uncomfortable with using
anything you purchase from us for safety reasons, return it for refund
within 14 days (from time of receipt). It is the purchaser's responsibility
to inspect all items regularly, even modern items, to determine whether
they are safe to use or better left for display. Lightweight rims, old
cranks (like me! - Ed.), tubular tires, handlebars, pedals, and stems
are especially risky to use. |
